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Unknown Speaker 0:00
Alright. Hey, this is Shoan Snoday with automation rehab, and I am the founder of tea leaf marketing. And today we have David Bullock on the line, who bet you’ve got your fingers in a lot of things. So I want to welcome you to the podcast,
Unknown Speaker 0:14
man show. Well, you know, I’ve got 10 fingers, and they all need to be busy. So
Unknown Speaker 0:18
I know that’s right. I remember that, you know, I have nine, I lost my finger. nail clipper, one time. I had to bring it up. So cool, man, it’s good to have you on the podcast, I’ve known you a long time, I know that you’ve got a lot of different technologies and you’re really a master at a lot of you’ve actually helped me with some of the things technically where you know I have this thing with CD ends and and you know a lot with that and and and just my way of thinking I was like, I monster automation rehab, the website is because of you, I’ve been able to turn monster the back end and really Frankenstein it. So I want to thank you for doing that.
Unknown Speaker 1:02
But much.
Unknown Speaker 1:04
Yeah, yeah, that was really awesome. So what we’re doing now is, uh, you know, we just want I want to learn a little bit about what like, like, for me, like I my personal mission is, is there’s coaches out there right now, that, really, you know, and I’ve watched this for the past decade, where someone will go in a conference, right, they’ll go into a big room where someone’s speaking from the stage, they’ll come out of there, and they will make a video of themselves, regurgitating what they just heard in there. And they’re still wearing the badge from their event around their neck. And I’m like, wow, you know, you don’t even know, like, technically, what you’re saying how hard technically it is to do that. So, um, so my mission is just to break that, you know, and smash the posers feel like Metallica right now. So So what is your personal mission? And how does that kind of align with what you’re doing now was yours to like, promote or to foster? Well,
Unknown Speaker 2:09
my personal mission has always been connecting people. Right, um, and that goes way back to the late 70s, early 80s. And when I first got into computers, and back then there was no connection, you had to do dial up bulletin systems and whatnot. And those I mean, those came really in the, in the mid 80s. But as, as an avid computer user, who wanted my software doesn’t matter. My realization was that I had to connect people for the software to matter, otherwise, it was just running in a vacuum by itself.
Unknown Speaker 2:46
And that’s where the real magic was for me.
Unknown Speaker 2:49
Right? So
Unknown Speaker 2:52
after I got out of the military, in the early 90s, got back into it, and got into the whole bulletin board membership thing pre internet and then post internet it, it kind of morphed into the web, then doing more business oriented things there and working, I worked for a marketing company, and that sent me into that whole world. And, and yeah, so memberships have been a part of my life since since the, I’d say the mid 80s. And like at for
Unknown Speaker 3:25
the US net.
Unknown Speaker 3:27
I was not unused that I was in dial up. So there was something called Fido and there were bulletin board systems, right. And 80s, I ran a single line bulletin board systems and in the 90s, I ran multi line with 32 and 64. dial up lines that would serve a region like for example, Southern California.
Unknown Speaker 3:45
Right. So good question. Did you have a turbo button?
Unknown Speaker 3:51
It did.
Unknown Speaker 3:54
And my sorry, everybody by Atari 800 XL had 256 K of RAM and double sided business. My Apple to had a full 64 K of RAM and I learned a program originally on punch cards, believe it or not,
Unknown Speaker 4:07
yeah, cobalt. I did that.
Unknown Speaker 4:09
Fortran in my case? Yeah. Fortran. Yeah. I got lucky. And that’s something I, I talk when I do talk to people about my history, which is not terribly often that. So one thing I stresses my father got into computers very early, I had the opportunity to go to a local community college acceleration program. When I was in elementary school, that’s when I learned to program on punch cards. That’s all there was none. Yeah, I got it, I got that exposure, you know, and my father started a business, writing blood gas analysis software. And that got me into computers. And, you know, I just, I had to learn how to program them. And I’ve always looked at computer as being something something akin to like a Lego set that you can just do anything with. And that’s, that’s been kind of an intoxicating draw to me. And, you know, talking about connection, where that fits in is, you know, at the time in the late 70s, I was into Dungeons and Dragons, like half the other nerds out there. And, you know, that’s a multiplayer game where you you play with other people, it’s very social. Yeah. Yeah.
Unknown Speaker 5:25
So
Unknown Speaker 5:27
for years,
Unknown Speaker 5:28
you know, you know, and so I wanted to use the computer to make that work. And that’s kind of what pulled me into the whole realization that I needed to connect people and not just build things in a vacuum.
Unknown Speaker 5:40
Cool. So your mission is just really connecting people. You know, yeah, fostering that, that, you know, not just the connecting with but the cross communicating? Exactly.
Unknown Speaker 5:53
Yeah. I mean, I’ve always had this conception, my head that unless the program is affecting the world, the real world somehow, even indirectly, it’s doing anything, you know, kind of, kind of, like, if a tree falls in the forest, nobody hears it didn’t make a sound. If your program is affecting somebody back isn’t doing anything. Right, you know. And so I, my path to that was bringing people together and and making it a source of communication and coordination.
Unknown Speaker 6:22
Yeah, my tagline is, we don’t sell hope we fulfill it. So when I work with people, you know, they’re going to, you know, we call ourselves AWS, right? Like, there will be the coach out there, hey, I’m going to teach you how to make $600 million with just by clicking this button. And, and, you know, but we’re really the ones, you know, doing all of the conversions and the traffic and the automation, and the follow up, and you’re actually the one designing that. So that’s even more ninja
Unknown Speaker 6:56
filmmaker, you’re the what? I’m a tool. Yeah.
Unknown Speaker 7:01
I’m the digital blacksmith. And I, you know, I always used to laugh because you read like old timey stories with the son of the blacksmith, right? And he’s a blacksmith, just like his father and the father before him. And, and I look back at like, holy cow, my, my father was a computer programmer, entrepreneur, you know, aspiring entrepreneur, he never, he never realized it. And, you know, never came together. And what have I turned into? I’m just, you know, another iteration of my father’s dream. I’m the blacksmith son of a blacksmith. Yeah, it’s kind of funny son.
Unknown Speaker 7:35
There’s actually a song called my father, son. It’s a really emotional song. Can’t remember who sings it. So then that brought us up to you know, this time here. I just wanted to say as a side note, and remember y2k?
Unknown Speaker 7:49
Oh, yeah.
Unknown Speaker 7:50
So I worked on a contract with the Texas sunlight like the Texas Water Conservancy, government program. And what they did was bridges, right. So since y2k was coming up, everyone panic that none of the dams were going to work. And none of the bridges were going to work. Well, what does a bridge do? It goes up and then it goes down, right? A Tolbert, not a toll bridge, but a drawbridge, you know, and so everything was written on these with CO ball with with ribbons. And that still works to this day. A lot of his and downs are controlled from technology from the 50s and 60s, you know. So it was just really interesting, because all these bearded old guys were coming out of the Woodworks charging, you know, tons of money. It was funny, man. It’s it’s
Unknown Speaker 8:49
funny. You mentioned the water Conservancy, because in 99, I was working for a high tech research firm doing long, long haul fiber optics. And there was it was insanity. Diego, and there was a concern in San Diego, that the water pumping systems would fail or over pressurized or something. On December 31 99, and I spent the night in my server room. Because unfortunately, was converted server room and I’m embarrassed and say there were there were fire suppression systems in there that were water base. I was
Unknown Speaker 9:27
I was in there. December 31 1999. I was in the server room waiting for the meltdown.
Unknown Speaker 9:35
Exactly right. I was rather there
Unknown Speaker 9:38
was a buyer.
Unknown Speaker 9:40
I was with host Pro.
Unknown Speaker 9:43
Who will Wow. micron electronics bottom.
Unknown Speaker 9:47
Yeah.
Unknown Speaker 9:49
And that was and then nothing happened. It was the biggest fizzle in the world.
Unknown Speaker 9:55
Think good. Yeah. Yeah. I mean, there was a lot of things, lot of paranoia and a lot of hard work. Yeah, a lot of people were, you know, did a good job, patching things up.
Unknown Speaker 10:08
So now we’re at the now so now you have like a few things, men, barium being one of them, which is a membership site, which a lot of the listeners, you know, are going to be interested, they’re going to be more interested in the, the bronze to silver to gold, platinum, right? But they can just go online and learn about that. But like the inner workings of it, like all of the Ninja stuff, like why would you do this? How would you do this? And as more of the why, why? Why would this? Why would you do this? Like or how, how would I get someone from bronze to silver? You know, and why would I want to do that? You know? Or why would I not want to do that? I know for me, there’s there’s certain people that are not I’ve had people on this podcast, I’ve done a podcast, I’m like, Oh, my God, I cannot even send that out. That was a train wreck. And my reputation will go downhill just for being associated with that person. You know, and I didn’t, I didn’t qualify, well, I qualified them. Everything sounded great. And I didn’t even know even though podcasts went great. But then I other people told me Hey, you know, I actually worked with what’s his name from the Wolf of Wall Street? Yeah, yeah, that was interesting. So I won’t go into that. But let’s get back to you. So then. So you went through the 90s and early 2000. And then, and then what happened to get you into what you’re doing now.
Unknown Speaker 11:47
So it was interesting, from 2000 to about 2009 was an interesting period. I, I work for one group investors is kind of a small, I was on a small town team floating between a couple different companies that they own, and we’d go in and basically be senior not not executive management, would we be senior management to come in and, and get things on track. So I’ve worked at video games for a while. And around that, I was also working for a department of defense contractor doing encryption and security for the God and different TLH and the government, not not remotely as sexy as it sounds. But it was good solid work and got a lot of smart people. And 2009 I was kind of done with that was not the most fulfilling work. Basically working with smart hearts and encryption. And I went into the coaching community. And we were talking a little bit before the podcast started about that. Right. And I started working for a large, fairly well known coach in the space. I worked there for a couple years and transitioned basically worked my way up to Vice President technology. And then as that wound down transitioned to becoming a contractor, and that’s when men barium was born.
Unknown Speaker 13:14
Yeah,
Unknown Speaker 13:15
yeah. So and that was kind of a turning point.
Unknown Speaker 13:19
We had been building a membership portal using somebody else’s software, and we ran into some serious security problems and reliability problems. And Dan, the owner of the company turned to me and said, I don’t know Do you know Mike Weiss.
Unknown Speaker 13:35
Mike, who? Mike Weiss?
Unknown Speaker 13:38
Is he out here in North County? San Diego?
Unknown Speaker 13:41
Yeah, he used to be he’s back in New York now. But he’s, yeah, he built educational systems using Infusionsoft. So, right. I was. Mike and I were both working for the sky. And and he turned to me and said, you can you build a replacement? You know, we need something we can run the business on. I said, sure. But you know, as long as I own it, and I’m not going to, you know, there’s no way I can build this overnight. And so I spent the next year or so just building it on my weekends and whatnot. And
Unknown Speaker 14:11
I’m in the rebels did you have to drink to get a company?
Unknown Speaker 14:15
No Red Bull.
Unknown Speaker 14:17
I had I had a bad entanglement with monster dreams back in like 2010. And I have sworn off energy drinks after that. Though, when I was when I was going into take over running the IT department for the coaching business. I was I was drinking somebody got me on monster, right. At one point, I was sleeping all day and working all night, just because I got turned around from from the caffeine overload. Yes, ward off so I’m caffeine free now.
Unknown Speaker 14:49
But so where you know that being said, Where Where do you find your creativity? Your creative energy? Is it more of a morning or an A night thing? Or? I know for me, like, right at three o’clock. I’m like, man, I can’t do anything and then three o’clock in the afternoon hits and I’m just on
Unknown Speaker 15:10
till me Yeah. That’s I’m more of a night person. I have shifted because I I’ve had customers on the East Coast for a while. I usually get up at 430 in the morning now and I go to bed at like 10 Yeah. But yeah, I’m more of an afternoon. I really I miss staying up late. I miss working through the night. Definitely more of a night person. But I mean, that’s kind of how I got in trouble with monsters. Right?
Unknown Speaker 15:40
Yeah. So then you you started building this new software? And was that like the first iteration of them Berrian or? Yeah.
Unknown Speaker 15:52
No, it was actually was called originals called Infusionsoft for WordPress. Okay. Been in you know, then that was around the time Infusionsoft came and they didn’t even know about I just I needed a domain to stick it on. You know, just just the way it was an internal tool, but I you know, I’m funny. It’s like, I need graphics. I need a name. I need something to make a project real. Right. So domain, no big deal. And then Infusionsoft came out. And this was unrelated to me, said, Hey, you know, you can’t use Infusionsoft and product names, blah, blah, blah. And so I was like, Okay, what the heck no big deal. And so I I came up with the members name. And I was just looking for, you know, a name. And I couldn’t I went to one of those domain things and I put in membership and member and it was one of those things where it comes up with all the different variations so that you can pick something out. And one of them was men barium, okay, and so, you know, just hacking IUM on the end, I’m like, okay, that’s that was better than anything else. And I kind of had to laugh because when I partnered up to sell it the first thing I asked him like, okay, now we got, you know, sensibly a marketing person on board. What do we call this things? Men barium is just my internal stupid name. And they were like, no, I we like men barium. We’re going to stick with that. I like Oh, my God. Okay, well, alright. So, you know, we’re done a lot. That was never intended. But yeah, so I started using that with internal customers. I was working as a subcontract was working with Terry Romain runs. Fusion is one of the companies that, you know, survived the whole Infusionsoft naming thing. Working with turn real my working for several very large marketers, and started using them barium as part of my internal toolkit to help them out and started replacing some of the other membership software at their request, of course, with that, and they didn’t even you know, they didn’t have any concept of what it was was just Oh, Dave is making something work for us, the pain is going away. It’s all good. And it was at that time, one of them approached me and said, hey, how would you like to go to market with this? And I was kind of wavering. And then my partner Michael came to me, coincidentally, literally the same week that that conversation came up, because I shared memory with him. And with Bob Britain, probably six months prior, I knew that they needed one of them that have access to membership software at the time, and they needed something. And there were, you know, there were friends and colleagues. And so I’d shared it with them. So Michael popped up the same week and said, hey, how would you like to go to market with us tonight? Okay, the universe is telling me something. Right. So. So that that’s kind of how men barium transition to becoming a commercial product.
Unknown Speaker 18:42
Yeah. And so then what was the one like moment, because I know some of the things I’ve done. It’s like, so I used to throw parties. And I wouldn’t recommend anyone doing that, because I was a teenager. And it went from like, you know, four people at my house hanging out to 10 people to like thousands of people at my house on my lawn, my neighbors line, a quarter mile of cars parked down both ways down the street. helicopters, five cop cars. You know, there was that moment where I was like, Okay, now, everyone now everyone knows.
Unknown Speaker 19:26
Now Now it’s out of control.
Unknown Speaker 19:28
Yeah. So So what? Where was that moment, that defining moment, where you realize I’m really onto something here?
Unknown Speaker 19:37
I’m
Unknown Speaker 19:39
Oh, I, I think when that first big marketer, there been two large marketers that that talked about acquiring them very m that first one was a wake up call. The second one came much later, you know, after I was already partnered up, and it wasn’t that attractive, because we’re you know, we have business and the thought of selling it to go be somebody else’s employee was not terribly attractive at that point. But that that first theory is, hey, we, we view this as a product, and we’d like to talk about taking it to market it was an enormous wake up call. The second one, the second, the aftershock of that was the first person who bought me and barium, who I didn’t know, who was not a friend who would not that my friends would ever do this, but that, that there was no possibility this was a pity purchase, or, you know, or a somebody in your circle, but somebody that you have no idea who they are. And they just looked at this and said, this can solve something for me. And that was that was a moment that that’ll stick with me. Yeah, it kind of became real at that point. You know, and in a way, it just wasn’t before.
Unknown Speaker 20:52
Yeah, I was actually going to ask that earlier, is that, you know, when initially it was just Infusionsoft for WordPress, was kind of like a, there is a need. And so you fulfilled that need. And then at this point, that same need, someone showed up and said, Actually, this fulfills my need.
Unknown Speaker 21:12
Right. And, and part of that was, there were several players in the market at that time, it was really divided between two systems. Right? There were the main memberships for infusion soft, you know, I just figured, okay, you know, they, everybody’s kind of lined up in one of those two camps. And, and, you know, my customers were happy with what I was doing. But it wasn’t really a product at that point, it was my own internal tool. There were a lot of rough edges. It was designed for me, you know, if a customer had a specific need, I can hack something into it, you know, building on top of that foundation, but there’s a difference between that and building a product. And yet now with thousands of it’s, you know, your your party metaphor is incredibly appropriate. Now, with thousands of customers and sites ranging from, you know, one person to I think our largest one, I haven’t looked lately, but it was in the several hundred thousand member range. Wow. Yeah, that’s,
Unknown Speaker 22:11
and that’s WordPress.
Unknown Speaker 22:13
Yeah, it’s under WordPress nuts. Not like a single server, not like it, you know, said, most Gator. That’s typically with a cluster of servers and maybe a couple of load balancer own.
Unknown Speaker 22:25
Yeah. Yeah. I
Unknown Speaker 22:28
mean, it’s, you know, WordPress powers, some really big sites, for example, Disney, you know, again, that’s nothing I checked right before this call. Disney, I believe was running their d 23. site on WordPress, and they’ve got like, 6 million users or something on there. It’s, it’s doable. And you know, it’s one thing to have 500,000 members does not mean all 500,000 are logging in once. Right. But, ya know, it’s funny, because people say, Well, how many members can handle this?
Unknown Speaker 22:59
Kind of the sky is the limit.
Unknown Speaker 23:02
Yeah, I didn’t know that until just now.
Unknown Speaker 23:04
Yeah, now that you do get not to dive too much in the technical weeds? Or did you do run into limits based around the Infusionsoft API and how much you’re like, if you’re constantly adding tags and updating contact info, you know, last login dates and whatnot, those all eat up API usage. And Matt can put some amount of limit on you. But as far as WordPress itself, it’s amazingly scalable, you know, arm, you know, I have people they write in for support. And they say, Well, I have a large site, and I’m concerned about performance. And I okay, well, you know, what’s large site? How many pages how many users? They’ll be like, Okay, I’ve got 120 pages, I’ve got 250 users. And it’s like, no, that’s, that’s really not, you can pretty much do that with anything. It’s not not a big deal. You know, you don’t have to worry.
Unknown Speaker 23:55
So one of the things you were saying there is that, like, just the limitations you do have a standard template for anyone that’s considering mem barium right now, that that they may think, Oh, it’s, you know, what, you just said there was complicated, but you do have templates. It’s template eyes, with Infusionsoft to where Yeah, which campaigns and give them something very simple to start with. So that they can immediately start converting and making money with the product, you know, just at a fundamental level, right?
Unknown Speaker 24:33
Yeah, so So a couple of pieces is one we have some template pages to we support all the major builders as part we don’t support Dr. beings, but not for lack of desire to but we do support element or in divvy, and Gutenberg and Beaver Builder
Unknown Speaker 24:53
to where
Unknown Speaker 24:54
you can use those drag and drop page builders to design your site. And you can put all the men barium controls in each and every one of those blocks so that you can have it dynamically display what you want to the customer. You want
Unknown Speaker 25:07
our way are you saying you have divvy templates templates and Beaver Builder?
Unknown Speaker 25:12
Okay. Yeah.
Unknown Speaker 25:14
So what what it is, is, you know, when you’re working with Divi, for example, right, you’re drinking, you know, widgets or blocks onto the page. And you can arrange it however you like.
Unknown Speaker 25:23
Right?
Unknown Speaker 25:24
What we’ve done is we’ve extended all of those builders, so that they now have a tab with element with mem barium controls. So you can say, hey, only show this block or this widget to your gold user to the person.
Unknown Speaker 25:37
Sweet.
Unknown Speaker 25:39
Yeah, so we’ve extended all of those builders make them membership capable. And you know, anybody can can really design pretty much anything using one of those builders, and we support, like I said, everything except for thrive. So whatever works best for you, Hey, you know, that works. We also have some pre built pages.
Unknown Speaker 26:01
But they still require decent amount of work. Right?
Unknown Speaker 26:04
It’s a real secret weapon, though, is that we’ve got a support team. And I’d say the biggest mistake that I see our customers make, is not leaning on the support team more. There’s a mindset out there that hey, support will take 24 hours to answer. And you know, they’re just going to give you the runaround. And one of the things I laid down, you know, with with Michael, early on, is that no 24 hour response time is not appropriate. You know, we need within a couple hours.
Unknown Speaker 26:38
And,
Unknown Speaker 26:40
you know, we need, there’s a place where we can help. And there’s a place where you really need to go find somebody like yourself, you know, to do a real implementation. But if you need help putting together a page or something, we can help with that. You know, if you’ll come and say, Hey, you know, I’ve got this challenge. I want to do this, maybe we can do it. Maybe we can’t. But if we can, we can help you close the gap so that you can get that up and going.
Unknown Speaker 27:03
Yeah, I remember when I built my site is I have you know, this is so embarrassing. But while I’ve WP Engine, but I’ve multi site, and having the multi site, I put my membership on a subdomain. And then I had to, I had to deal with the plugins and multi site. And then I had my Can you hear that siren? I hope not. But anyhow. Then I have my mail servers, and I had to set up my see name and my MX records. And I’m running my mail since WP engine doesn’t come with right? They don’t come with mail, I had to use my host monster account. I know you guys don’t like co sponsor, however, I’m early bird ID on that. It’s like $2. And I got unlimited everything. And I get unlimited emails, you know? So the deal, like everything I do just said was the sea name the MX records, the multi site. I connected with you guys. Yeah. And you and you were like, and I thought these guys are going to jack me You know, a lot of money. And you’re like, Oh, hey, it’s just blah, blah, blah. And it helped me tremendously. And I think if you know, the listeners, that’s kind of what separates men, barium from everyone else is that support and the office hours and all of that stuff. They’re open for that. And you know what? This gets right back to your core value. And your your personal mission statement is connecting and communicating powerfully with others.
Unknown Speaker 28:44
Yeah, well, we we experimented early on with providing paid consulting services. Because you know, there is a fuzzy gray line of is this part of support or not? Right. And pretty early on, we determined that it was just too much of a conflict of interest with that real core value. And I’m not talking about that the cutesy core values that add up to, you know, cute little words, but really, what do we believe that business should be run like hat? As far as? How are we delivering to the customer? Right? Not what you do inside and all the culture stuff. But really, the customer sees an aspect of the company and what are you delivering? And there was a book I read early on called Zingerman’s guide to great service. And it’s an inexpensive book you can get on Amazon ebook, whatever. And it was the the first book I read about customer service that really resonated deeply with me as far as how customer service should be run. Right? I mean, it’s demanding. It really is. But one of the things they talked about in that book is, and I don’t want to get to airy fairy, but almost a spiritual level of fulfillment.
Unknown Speaker 29:58
By really taking compare the customer.
Unknown Speaker 30:01
Yeah. You know, it’s so funny. I just had this the sales
Unknown Speaker 30:11
level as
Unknown Speaker 30:13
well, this was just on the on the last podcast, and he kind of said the same thing. And I literally, I just went through with a client. And I was like, You know what, that was such a train wreck. I just don’t, I don’t even want to do it anymore. You know, I ended up making, you know, nothing. And, you know, it was just one of those projects that just went sideways is like what is and it was the perfect storm. myself and the other vendor. I went on vacation, my dad’s 90th birthday. And then and then the next week, the other vendor went on vacation. And we’re doing the two most unlovely
Unknown Speaker 30:55
software’s Click Funnels and Infusionsoft.
Unknown Speaker 30:59
So that’s the is the perfect storm right there to have two people go on vacation in two separate weeks, building a funnel that’s being launched as we’re on vacation. You know what, but what you’re saying and what West said on the last podcast was, you know what, just see it all out, fulfill it, have it clean, have it working fine. And just make it happen and that this is what I’m getting from you. And I literally, I went online, I sent him an email, they’re asking me, how much is it going to cost to complete this? And I just sent them an email from what you’re saying right here saying, you know what, I’m just going to give you the perfect funnel, no cost. And, and it’s painful to say that but you know what, it’s the right thing to do.
Unknown Speaker 31:42
Yeah, yeah. It’s, um, I think probably the, the worst marketing advice I got, that I painfully followed and regretted was be more scarce to your customers. Be more water? What? Be more scary, your customers don’t be as accessible.
Unknown Speaker 32:05
And
Unknown Speaker 32:06
I didn’t feel good about the time but I trusted the advice. And
Unknown Speaker 32:14
yeah, I it was,
Unknown Speaker 32:17
yeah, definitely something that I I’ve pulled back away from because it’s just, it doesn’t jive with, with my cultural values. And you know, that that whole customer the joy of delivering customer experience, customer support, you know, just being there to solve problems for people.
Unknown Speaker 32:36
Yeah. And I was really interesting because I have those cuz that that I have, you know, I own a lot of stuff just like you. And there’s this one product and I’m like, how do I even contact these people? It’s like, all you know what it was? It’s all it’s nevermind is the evil Kingdom of Ticketmaster. So I literally lot of shows, I’m going to heart tonight. Last week I went disease ZZ Top. I’m Leonard Skinner. I’m going to hang out with you. I know. We’re kind of a next time I’m up there. I got that Nagel, for you.
Unknown Speaker 33:14
Oh, you know, I’m taking my kids to see it’s a little bit more nerdy. Your stuff is more fun. And I’m taking him to see john Williams at the Hollywood Bowl on Friday. To see who john Williams the guy who did you know, jaws and Star Wars and no, no, that’s totally cool.
Unknown Speaker 33:30
Yeah, I mean, you like that stuff, though. Right?
Unknown Speaker 33:33
Yeah, but so like the fun stuff, but my girlfriend and I saw Peter Murphy. Ian, formerly of like Bauhaus and whatnot. Yeah. We saw Peter Murphy like three days before he had his heart attack.
Unknown Speaker 33:47
And rate show and yeah,
Unknown Speaker 33:51
yeah, I met the San Diego’s I see the San Diego Symphony about 10 times a year. And mainly. So I go to I’ll go, I’ll go straight from a symphony. To all go see Agent Orange at some punk rock Hall, down the and what’s the best thing about it is I wear a black shirt, and a smoking jacket right at the symphony. And I’ll have my jeans and my chucks on, right. But I’ll have the jacket on. So I look well enough to fit in. And all I gotta do is take the jacket off and on punk rock, boom, right in the player. And so yeah, it’s great. But um, but the reason I was bringing that up is, um, you know, doing all these shows and everything. I can’t remember why I was bringing that up. But it had to do with the customer service, Ticketmaster. So the only way that you can connect with Ticketmaster though, it was really hard to find out to connect with them. And then said, If I already bought a ticket, I can chat with them. And I’m like, you guys are sending me these coupons, and the coupons not working to buy the ticket. I don’t want to buy the ticket to get online with you and say, How do I apply this coupon? Oh, you need to buy it before you buy the ticket. I’d be like, why I bought the ticket. So I could chat with you. You know. Yeah. So it’s just but that’s Live Nation, and Ticketmaster. There. They’ve been like that since you know, before the internet. So and the real irony there is, is they charge hefty service fees.
Unknown Speaker 35:26
All automated now?
Unknown Speaker 35:28
Yeah. When it’s almost all automated, then they make it so difficult to connect with somebody that can help you.
Unknown Speaker 35:33
Yeah. And, and the and then sometimes, you know, I buy the ticket from them, because I give them a discount, but, and sometimes it’s the only way to buy it, you know? Yeah. Yeah. So you say you make yourself more accessible? And you guys are really accessible? What other things? Do you still do your office hours? Or how does that all work?
Unknown Speaker 35:54
We do. Yeah, so of course, I’m on pacific time
Unknown Speaker 35:57
in the US. So
Unknown Speaker 35:58
you know, depending on where in the world you are, but we set up our office hours time so that one call can be more accessible to Europe. And the other call can be more accessible to Southeast Asia and Australia. So Tuesday mornings at 9am. Pacific, we we do a an office hours, and Thursday afternoon at 2pm. Pacific, we do an office hours, and you just need to be a member? Or how do you get on this new schedule? So if you go to mem barium, CT, there’s a link there on the side. I believe the actual link is men barium.com slash office dash hours, right? That’ll take you to the zoom sign up. And that that puts you on the zoom call. And there we are. Yeah, that’s cool.
Unknown Speaker 36:46
And I got a lot of value out of that I actually found someone to help me with, with my membership site. And which I’m probably going to tighten up after this call. Because what I’m doing now, again, the industry you know, I love my the my demographic, which is the recovery industry. However, when it comes to the podcast, it’s really the marketers, the coaches, and the people that are really making a difference. And I don’t mean like a coach, like, Hey, I’m going to show you, you know, it’s so funny, you know, I work with I work with single mothers that you know, are going through a divorce and have an eating disorder. And I’m like, are you a single mother that’s going through a divorce as an eating disorder. And, and we usually end up being the coaches through the challenges we had, you know, and but with this podcast, it’s like, you know, with Wes, as a coach, he’s really going out there and talking to multi million dollar companies and walking into a sales team and coaching with them. You know, he’s not like by my PDF type. He is a great resource. And I haven’t bought his PDFs.
Unknown Speaker 38:10
But yeah, just yeah.
Unknown Speaker 38:13
program right now. I think his brand is hilarious. You know, he has, he has the robe and the cigar and
Unknown Speaker 38:19
right, like, I want to wear a robe and a cigar.
Unknown Speaker 38:25
Actually, I don’t want to wear a robe and cigar.
Unknown Speaker 38:28
So cool. Yeah,
Unknown Speaker 38:29
well, we’re getting to the top of the hour. So I’m usually to wrap this up. I asked them one question, which I asked everybody. And the design all my podcast is as what’s the one thing in business that you’ve always wanted to do? But you haven’t done it
Unknown Speaker 38:46
yet? No games.
Unknown Speaker 38:50
I’ve worked in the game industry for a while. And and it can be pretty grueling. But actually, like I touched on earlier, you know, part of my Alou with computers back in the late 70s was Dungeons and Dragons am Bill NH back there. To make a game, you know, not not a triple A title, World of Warcraft thing, but to do something just fun.
Unknown Speaker 39:17
You know, almost like a palate cleanser,
Unknown Speaker 39:20
because what I do is satisfying, but it’s satisfying from a business ROI perspective. You know, I know my customers are getting value, and they’re delivering more value because of it.
Unknown Speaker 39:30
But it’s just plain fun.
Unknown Speaker 39:32
So well, that brings up another question for me then. Well, did you want to do an app or do you want to do a like a?
Unknown Speaker 39:42
Yeah, I don’t know. I all I know is I want it to be multiplayer. Because
Unknown Speaker 39:49
the name sounds familiar. I don’t but maybe not.
Unknown Speaker 39:52
Frank Kearns. Cousin. Okay, now I don’t know. Yeah, I worked with that guy. Yeah. He does, uh, app games. Uh huh. He’s pretty he’s pretty funny guy. But then so is there a way that you have gamified? Or do you have easter eggs in any of the software packages that you can
Unknown Speaker 40:20
think I pulled them out just guys kinda like okay, I did this. I’ve had my lap and you know, kind of pull it out. I used to have where if you went to a tab in men barium that did not exist. You know if you were just like trying to make up your own tab names and poke around it would show you a video from Army of Darkness
Unknown Speaker 40:45
with ash Williams doing one of his hailed at a King Baby speeches. But yeah, that’s that’s about as far as I got with easter eggs was just some
Unknown Speaker 40:57
basically kind of the equivalent of a rick roll video.
Unknown Speaker 41:00
Yeah. Yeah.
Unknown Speaker 41:02
I actually, I actually have a rick roll video. I put it up in my Wisteria. Because if you put it in if you use the YouTube one, and it will show up in the email, right, it’s
Unknown Speaker 41:14
the preview.
Unknown Speaker 41:15
Yeah, so I put it up and wish to just saw it. But um, one of the things because I remember and you know, a lot of people don’t know this about me because I’m, I’m older. You know, I did technical support for Doss before windows existed. I was I worked for packard bell.
Unknown Speaker 41:32
You know what my first PC was a packard bell? Was it?
Unknown Speaker 41:36
Yeah, packard bell 80 to 86 bought it fed co I think it cost me 1900 or 1700 dollars how old megabyte Ram. It was an eight megahertz 12 megahertz model with a turbo button which I think you asked me about before the
Unknown Speaker 41:51
call. Yeah, maybe it was on?
Unknown Speaker 41:55
Yeah, and a 60 minute hard drive because you know, I was getting
Unknown Speaker 41:59
Yeah, this is 16 meg hard drive in a to 86.
Unknown Speaker 42:03
Yes. Wow. Yeah, that was a great computer and I jumped on it. I mean, I modal
Unknown Speaker 42:08
FM or an RLLO. Good
Unknown Speaker 42:11
question.
Unknown Speaker 42:15
I don’t remember To be honest, I want to say it was him It
Unknown Speaker 42:18
probably was.
Unknown Speaker 42:21
I haven’t even heard that in forever.
Unknown Speaker 42:24
And run length limited or I don’t remember what MSM stood for.
Unknown Speaker 42:29
Yeah, you know, there’s those are destiny brain cells. And, you know, we had like, when windows came out, they had these little easter eggs in there. But another thing they had they had Weezer’s. Now this is Windows for Workgroups. They had a Weezer’s video in there. Oh, really? Got a lot of wallet. I think it might have been a what’s it called when a company when the windows was written specifically for that company?
Unknown Speaker 43:01
The OEM version?
Unknown Speaker 43:03
Oh, yeah. Oh, yeah. But I think it was, I think Bill Gates just like Weezer, and that one with Buddy Holly, that Buddy Holly song. I was in Windows for Workgroups. And it was like just to see a video plane in an operating system in 1991. Or maybe 1990 or 91. That was like, crazy.
Unknown Speaker 43:28
And no one knew about it. It’s funny, you mentioned that because
Unknown Speaker 43:31
that touches on something always keeps me humble. When I when I think I’ve got it all figured out. Yeah, I used to read a magazine called compute. And then at I want to say was 83, there was an article about computer graphics and how they were getting better, and how eventually we’d have digital actors and digital stages. And I remember looking at my atari and my PC and going there is no way this guy is just, he’s on drugs was Frank Alessio. And, and for some reason that stuck with me, because it was just so outrageous. Yeah, that fast forward to what 93 and Jurassic Park and it was like, Oh, my God. Yeah, he was right. And I just didn’t have it. There was what that was one of two things. I didn’t have the vision. The other one was when I first ran the web.
Unknown Speaker 44:25
On NCS a mosaic.
Unknown Speaker 44:29
It was like, in back then there was no CSS styles, images. Were
Unknown Speaker 44:33
on the left. There was no not even
Unknown Speaker 44:35
everything was text. You had to download mine format images.
Unknown Speaker 44:41
Yeah. And I remember trying that and going, this is a waste of time. Yeah. Yeah. So yeah, my crystal ball, is it safely put away? As far as you know, I do a little bit more thinking now when I would things like that, you know, where could this go? Not what is it today? But where could this
Unknown Speaker 45:03
go? Right? Well, hopefully, we’ll see a game coming up from you. We’re at the top of the hour. I’ve always said that. I’m going to do a half hour podcast, but it always ends up taking an hour because it’s just so much to fit in. And I’m still testing out the waters on this. It’s hard to get all the information and a half hour I mean, especially with what we’re talking about.
Unknown Speaker 45:29
So we’re going to Uh huh.
Unknown Speaker 45:32
Get a better part is we love this business. Oh, yeah. It’s the passion or not. Yeah, it’s hard. It’s hard to cut the spigot short. When you’re talking about something you love,
Unknown Speaker 45:43
right? Speaking of something you love, how would people connect with you and find out more about what you’re about what you’re doing?
Unknown Speaker 45:51
Yes, so there’s men barium com. That’s the main product site there’s convert more webinars calm which is a new just being polished up webinar product there. You can reach me by email David Bullock at web Power and Light calm. And men barium slash office or members comm slash office dash hours, if you want to jump on one of our office hours. Yeah, that’s not limited to customers. And you know, it’s kind of a free for all. So So yeah.
Unknown Speaker 46:23
So with all of those things, there’s mem barium calm forward slash, office hyphen hours, definitely check that out. You’ll be able to connect with them through a webinar and even ask questions. And if you’re interested, they’ll be able to give you more information on what you want to do. But another thing that you said was convert more convert more webinars. Yeah. And that’s an automated webinar. Right?
Unknown Speaker 46:46
Yeah, that’s it. It’s an automated webinar system. That’s still pretty brand new. I’m working on that with Mary Kay Morgan.
Unknown Speaker 46:53
Yeah.
Unknown Speaker 46:54
She’s finishing up her sales videos. I don’t know when this will go up. But yeah, that’s, that’s kind of progress.
Unknown Speaker 47:00
Yeah. And I probably should really get into that convert more webinars gig. Because that, that’s just really, I haven’t delved into that. And you know what, I’m going to do that this week. I’ll let you know. Okay. Okay. Well, we’re gonna wrap it up. So thanks for showing up once again, to stay ball with David Bullock with men barium calm and convert more webinars. Go ahead and check that out. Go those websites and you can always connect with them through the internet. All right, Dave. Well, thanks a lot for showing up.
Unknown Speaker 47:38
Yeah, great talking to you. It’s been too long.
Unknown Speaker 47:41
We’ll tell you more soon. Okay. All right.
Transcribed by https://otter.ai
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